How to Log Into Striae

Welcome to Striae! This step-by-step guide will walk you through the login process for our secure forensic annotation platform. Whether you're a new user or returning to Striae, this guide covers everything you need to know.

📋 Prerequisites Before You Start

Make sure you have:

  • A valid email address

  • An internet connection

  • Access to your email for verification

  • A mobile phone ready for two-factor authentication (MFA)

🚀 Getting Started with Striae

Access the Striae Platform

You have two options to access the secure registration and login portal:

  1. Authenticating with Cloudflare WARP

  2. Authenticating without Cloudflare WARP

🔑 New User Registration

Step 1: Switch to Register Mode

  • Click Register at the bottom of the login screen

Step 2: Fill Out the Registration Form

  • Email Address: Your login email

  • Password: Create a strong password with:

    • At least 10 characters

    • Capital letters

    • Numbers

    • Special characters (!@#$%^&*)

    • Use the 👁️ eye icon to show or hide your password

  • Confirm Password: Re-type your password

  • First Name & Last Name

  • Lab/Company Name: Be sure to enter this correctly because it cannot be changed later (contact support if needed)

  • Case Review Account Only (Optional): Toggle this to "Yes" if you are registering specifically to review and confirm cases from a different Striae instance or agency. This type of account is designed for cross-agency collaboration where confirmations are needed from reviewers who are not part of the primary instance's Firebase Authentication database. See the related FAQ about this.

Step 3: Monitor Password Strength

  • Watch the real-time password strength indicator

  • Ensure all criteria show green checkmarks ✅

Step 4: Submit

  • Click Register

  • Check your email and click the verification link you receive

  • Return to the login page and click Login

🔐 Existing User Login

Step 1: Enter Login Info

  • Email: Your registered email

  • Password: Use the 👁️ icon to view or hide your password if needed

Step 2: Log In

  • Click Login

Step 3: Multi-Factor Authentication (MFA)

  • First-time login: Set up MFA by entering your mobile number, receive a verification code by SMS, and enter the 6-digit code to finish setup

  • Subsequent logins: Confirm your phone number, request a verification code, then enter the code sent via SMS to verify

👁️ Password Visibility

  • Click the eye icon to toggle showing or hiding your password in password fields

📧 Email Verification for New Users

  • You cannot log in until your email is verified!

  • Check your inbox and spam folder for the verification email

  • Click the link to activate your account

🔐 Two-Factor Authentication (MFA) Explained

Why MFA?

  • Enhances security for your forensic data

  • Meets industry security standards

  • Prevents unauthorized access

MFA Setup

  • Enter your mobile phone number

  • Receive a 6-digit verification code via SMS

  • Enter the code promptly to activate MFA on your account

MFA Login

  • Confirm your registered phone number

  • Request and enter the SMS verification code every time you log in

🔄 Password Reset

  • Click Forgot Password? on the login page

  • Enter your registered email

  • Check your email for reset instructions

  • Follow the link to create a new password

  • Log in with your new password

⚠️ Common Issues & Fixes

  • “Please verify your email before logging in”
    Check your email to click the verification link. Look in spam if not found.

  • MFA Setup Required on first login
    Follow the MFA setup steps with your phone number.

  • Invalid MFA Code
    Make sure the code is entered quickly without mistakes. Request a new code if it expires.

  • Password Doesn’t Meet Requirements
    Ensure your password has 10+ characters, capitals, numbers, and special characters.

  • Account Access Problems
    Double-check your email and that verification is complete. Contact support if needed.

🛡️ Security Best Practices

  • Use unique passwords only for Striae

  • Never share your login details or MFA codes

  • Use a password manager for safe storage

  • Keep your phone secure; update your number if it changes

  • Always log out after use, especially on shared computers

  • Use only secure networks and keep your browser updated

🆘 Getting Help

  • Email: info@striae.org

  • Response times are usually within three business days

  • When contacting, include your name, email, error messages, and steps you’ve tried

  • Before reaching out, try clearing cache, different browsers or incognito mode, check spam, and your internet connection

✅ Success! You’re Logged In

Now you can:

  • Manage cases

  • Upload and annotate images

  • Generate professional reports

🔄 Quick Login Summary

  1. Go to Striae → Login with email and password

  2. MFA → Receive and enter SMS code

  3. Success! Access Striae

Need additional help? Don't hesitate to reach out to our support team. We're here to ensure you have secure and seamless access to Striae's features.

Updated on
Striae: A Firearms Examiner’s Comparison Companion
Authenticating with Cloudflare WARP